On my Moto G 1st gen , why is my system update option missing?

[AC Question]

moto g 1st gen > system update option is missing.

I have moto g 1st gen mobile, in about phone menu the system update option is missing . I currently using JB 4.3 and I want to update my phone. It is a US version. Also when I try to check update through OTA system update service it said that your device is up to date...! Please help me to get system update option.

Thanks,
Sohail Wali

 

[B. Diddy]

Re: moto g 1st gen > system update option is missing.

Welcome to Android Central! Is the phone rooted?