So, on an impulse, I decided to trade in my S9+ for the deal Samsung was offering on the S10+, mostly for the camera options. My S9+ was paid off and while the trade-in value was nominal (I could have sold it for more on the bay or elsewhere), it helped lower my monthly payment on the new phone. Long story short, nothing but trouble with this phone out of the box. It took two days and multiple calls to Samsung and Verizon to get the thing activated. I was told by Verizon that I had to use the SIM from my S9+ (wrong!), which I did, and promptly failed to get any signal at all, and then, after several days, one bar. With my S9+ I got three and it never dropped a call; his turkey couldn't hold a call if it had to. Then music apps (that I have used for years), both streaming and not would simply stop playing or not play at all. At this point I call Samsung and demanded a new phone under the warranty. They complied, but I had to buy another phone and return the defective one. Now the second has almost as bad reception, but all the apps work fine and the Verizon tech was able to program the SIM that came with the new phone with my number (Whoo hoo!). Sigh...
Has anyone, esp. those who live in a rural area with minimal tower locations, had trouble with the S10+ getting a decent signal? I have lived here most of my life, and every smartphone (and flippers before that) just worked. Now I am having to run around on my deck in hopes of getting a call. This is unacceptable, but I'm not sure how to proceed. I suspect Verizon is my only hope (along with Obi-Wan), and failing that, I' reckon I'm sunk. All suggestions are most appreciated. TIA.
P.S. Yes, I did the two updates that were waiting after activation. No help.
Has anyone, esp. those who live in a rural area with minimal tower locations, had trouble with the S10+ getting a decent signal? I have lived here most of my life, and every smartphone (and flippers before that) just worked. Now I am having to run around on my deck in hopes of getting a call. This is unacceptable, but I'm not sure how to proceed. I suspect Verizon is my only hope (along with Obi-Wan), and failing that, I' reckon I'm sunk. All suggestions are most appreciated. TIA.
P.S. Yes, I did the two updates that were waiting after activation. No help.