OnePlus 9 issues with blue tooth

[Tony tata]

Hey guys, all the sudden my Spotify and Amazon music, which are the only 2 I use. There could be others, but just in the past couple days all the sudden when I'm listening through my Bluetooth headphones, the audio starts to stop skip backwards like 10 to 15 seconds. And keeps replaying over and over again. When the screen is on it doesn't do that but when I shut the phone off it starts screwing up again. Even the volume goes up and down without touching anything. I've tried everything I can think of to fix the issue but no luck. Anyone have any ideas?

 

[B. Diddy]

Which Bluetooth headphones do you have? Do you have other headphones you can test? Have you tried forgetting your headphones from the phone, then re-pairing them?

 

[Tony tata]

Yes I have done both of those. I'm so lost lol I've never experienced something so strange. I'm currently using the go air pop by JLab and they've been fantastic for months.

 

[mustang7757]

Can try reset network in settings maybe needs a Bluetooth reset

 

[Mr Bojangles1]

Do you have developer options enabled?

 

[Mr Bojangles1]

Check these settings in Spotify and then battery background usage

 

[Mr Bojangles1]

I vaguely remember a setting somewhere that tells your phone when to sleep after turning screen off. Can't find it now though lol

 

[B. Diddy]

Just to be sure, did you follow these steps to reset the earbuds?

1. Keep earbuds in charging case and forget "JLab GO Air" from bluetooth device settings.
2. Quick tap one earbud in the charging case 7x. Earbud will flash blue 3x.
3. Quick tap the other earbud in the charging case 7x. Earbud will flash blue 3x.
4. Take the earbuds out of the case. One will flash solid white and the other will flash white/blue.
5. Now you are ready to connect to your Bluetooth device.
You may need to repeat this process 2-3x until successful.

(From this website: https://www.jlab.com/apps/help-center#hc-reset-connecting-reconnecting-lr-earbuds-to-pair-to-device)

 

[Mr Bojangles1]

Check this setting also

 

[Tony tata]

I didn't even know that was possible

 

[Mike-EEE]

Having troubles, too:
https://forums.androidcentral.com/o...volume-sync-does-not-sync-media-volume-2.html

This feels like an unfinished $600 phone