Only getting EDGE on HTC One (MetroPCS BYOD) can I get 4g?

[AC Question]

I'm using a HTC One with MetroPCS' Bring Your Own Phone plan, and I'm only getting EDGE, not 3g, 4g, or LTE. Is there a way I can get 3g, 4g, or LTE by any chance?

 

[UJ95x]

What carrier were you on previously? What branding is on the One?

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[Jorge Alatorre]

It was originally factory unlocked, but it was being used with Verizon Wireless before I bought it.

 

[UJ95x]

It was originally factory unlocked, but it was being used with Verizon Wireless before I bought it.

And you were getting full 4G and LTE on Verizon?

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[Jorge Alatorre]

I bought it on Ebay, so I have no idea if the person who was using the on Verizion was getting 4g/4gLTE. Should I just go to my local MetroPCS store and tell them if I can get 3g, 4g, or 4gLTE?

 

[UJ95x]

I bought it on Ebay, so I have no idea if the person who was using the on Verizion was getting 4g/4gLTE. Should I just go to my local MetroPCS store and tell them if I can get 3g, 4g, or 4gLTE?

That would probably be best. You might need to add a new APN or change the sim.

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[jayzero76]

Setting. Data. Access point that's all same here after update

 

[Jorge Alatorre]

The people at the MetroPCS store were no help. They don't know anything about APN settings. They did say there might be a glitch since it was being used with Verizon before. Maybe it's the sim card? I need metroPCS' APN settings.