OtterBox Impact Series Case?

[JoshH1]

So I received mine today (no I didn't win it) When I make a call the phone no longer "sees" my face. The sensor (name escapes me right now) to shut off the screen isn't working.

The case has a hole, so that it will work..but nothing. if I push on it hard with my finger and the case on it'll work. If I take the case off it works fine.
Is there any sort of way I can get this to work? I really don't want to have to buy another case....

 

[CrackMonkey91]

Dam I thought you won and you got your case im still waiting for my case i won i cant wait if i have the same problem when i get mine i will do my best to try to find the problem and a solution for it

 

[JoshH1]

I ended up taking some scissors and making a small cut on it. It works fine now, the case is awesome...The screen protector was junk...but hey, what can ya expect? I'm gonna order a few more of those.

Hope you like your case!