Payment Issues

[kixfan]

Hey guys I really need advice. I seem to be unable to use a credit card to pay for anything on my phone. I've tried websites and phone apps and multiple cards that I know are good. For example I was at Wendy's today trying to order thru the app. No card would work but I went inside and the card worked fine so I'm sure it's something with my phone. I've tried multiple times to start a trial with SiriusXm and no card will work. Anyone have a suggestion of what might be causing this and how to fix it? I did install the newest update from AT&T 2 days ago. Thanks.

 

[Bkdodger1]

NFC turned on?

Gemini search

That can be very frustrating, especially when you need to make a quick payment! The issue with credit cards not working on your Samsung S24 usually relates to the mobile payment system (Samsung Wallet/Pay or Google Wallet) and the phone's NFC (Near Field Communication) feature.
Here are the most common steps to troubleshoot and fix this issue:
Basic Troubleshooting Steps
1. Check NFC Status:
Swipe down from the top of your screen to open the Quick Settings panel.
Make sure the NFC icon is turned on (it should be illuminated). If it's on, try tapping it off and then on again to refresh the connection.
2. Check Default Payment App:
Go to Settings \rightarrow Connections \rightarrow NFC and contactless payments.
Tap on Contactless payments.
Ensure your preferred app (e.g., Samsung Wallet or Google Wallet) is selected as the default.
3. Remove and Re-add the Card:
Open your payment app (Samsung Wallet or Google Wallet).
Remove the credit card that isn't working.
Restart your phone.
Re-add the card to the app. This often resolves minor authorization or data issues.
4. Restart Your Phone:
A simple restart can clear temporary glitches that affect the app or the NFC sensor.
Advanced Steps & Specific Situations
Check Phone Placement:
The NFC sensor on the S24 series is typically located near the rear camera area. When paying, make sure you are placing that specific part of the phone directly onto the contactless reader, and hold it there briefly.
Check Your Phone Case:
Certain third-party phone cases, especially thick ones or those with magnetic clasps/card slots, can interfere with the NFC signal. Try removing your case and testing a payment.
Clear App Cache:
If a specific payment app is malfunctioning:
Go to Settings \rightarrow Apps.
Find and tap on your payment app (e.g., Samsung Wallet/Pay or Google Wallet).
Tap Storage \rightarrow Clear cache. (Do NOT tap "Clear data" unless you want to completely reset the app and remove all your cards).
Check with Your Bank:
Sometimes, after switching to a new device (like the S24), your bank may require you to re-verify or reactivate the card for mobile payments. Call your bank/card issuer to confirm the card is properly provisioned for your new phone.
If you have tried all of these steps and the issue persists, you might have a problem that requires more specific support.
Would you like me to help you find the support contact information for Samsung or for your specific payment app (Samsung Wallet or Google Wallet)?

 

[VidJunky]

A few questions to start with.

What phone do you have?

Do you have a Pattern, PIN or Password set-up on this device?

Did it work in the past and suddenly stop working? You mentioned the update, was that when it stopped working?

You talk about the times it failed and mention trying both through the browser and through the app, but what else have you tried?

Do you use Google Wallet or any other tap to pay options on your device?

Initially without answers to my questions, I'm wondering if you're using a device lock. This could stop you from using your card in an app because most apps that use or store CC information will not work without some kind of safety the prevent unauthorized use. Like a PIN or Pattern. If it started after the update it could be as simple as clearing the partition cache for the device. Leftover junk from a system update can cause minor but annoying bugs and clearing this out can often clear up these bugs. To clear the partition cache Power off the device>hold the Vol up and the Power button to restart>release the Power button when the splash screen appears and continue to hold the Vol button>when the phone is fully booted release the Volume button>use the Vol buttons to navigate and the Power button to select>Select Wipe Partition Cache>when complete select Reboot and allow the phone to fully reboot, and then test.

When we get your answers we'll have more advice.

 

[me just saying]

was the problem only with Wendys or other locations? you did not say if it was google or samsung pay. google you need nfc turned on, samsung you don't.

Since there was a recent att update, maybe try wiping the system cache (not app cache). Sometimes there are issues after updates. If you think it was SiriusXm, then uninstall the app to see if there is an issue. It will not affect your trial.

 

[Laura Knotek]

There was a Microsoft Azure outage on October 29, 2025. If those apps required Azure that could have been the source of the problem. https://www.bleepingcomputer.com/ne...t=Sergiu Gatlan,," one affected customer says.

There also was an Amazon Web Services outage on October 20, 2025. Apps requiring AWS could have been down from that outage. https://www.infoworld.com/article/4081875/learning-from-the-aws-outage-actions-and-resources.html