Phone Data not Working well.

[joxy_tech]

So today restarted my phone, and all of sudden when it booted up everything was erase, a my apps and photos, and etc, but my calling and texting still works, but data is just not working right, I updated my profile, my PRL and still the same speed on 3G/4G. I can't download anything, no files, apps nor updates, but my browser works fine strangely.
Does anyone knows anything to fix this!:-\

 

[Golfdriver97]

So today restarted my phone, and all of sudden when it booted up everything was erase, a my apps and photos, and etc, but my calling and texting still works, but data is just not working right, I updated my profile, my PRL and still the same speed on 3G/4G. I can't download anything, no files, apps nor updates, but my browser works fine strangely.
Does anyone knows anything to fix this!:-\

Welcome to the forums. Have you taken the phone to your carrier? Sounds like it's a software issue.

 

[joxy_tech]

I'm planing to.:-\

 

[Golfdriver97]

I am just not sure what to suggest. Sorry.

From a Sprint Moto X using AC Forums app

 

[joxy_tech]

Its okay I'm going to take it to the carrier

 

[wizzrah]

Its okay I'm going to take it to the carrier

Have you tried a factory reset to see if that may fix the bugs? And are you sure you didn't perhaps tamper with it resulting in the data loss?

 

[joxy_tech]

well is fixed now

 

[srkmagnus]

well is fixed now

Welcome to the forums! What did you do to get it working again? Was it a Sprint issue or did you have the device replaced?

 

[joxy_tech]

Just had to wait, probably was some issue but suddenly fix.