Phone keeps on turning on and off by its self

[Sonny Lowery]

My Samsung galaxy s4 is action up past few weeks , before i send it in to be fix and have to wait weeks for it back can anyone help me.

It seams to be if i play a game for am using it for a long time i loose wifi and network and the phone switches off , it will turn on and off several times and will switch on and off by its self but will only go as far as the samsung screen .. And the only way to stop it turning back on with out taking the battery out is to plug the charger into it..

Has anyone had this problem with there S4 before or is there a way around it..

I have tried a Hard Reset didnt make a difference ...

Thanks

 

[sjsmith1708]

Batrery problem mine did the same took it in to the phone shop.

They are aware of the problem and samsung are issuing new batterys to customers. They get sent in the post.

Take your battery out and I bet there is a bulge in the battery. Put the battery on a level surface and if it spins around freely its defo the battery.

Get it sorted sooner the better!

Good luck!

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