phone looping on reboot

Aniket Tyagi

New member
May 7, 2016
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my s4 (gt-i9500) is stuck on the boot loop. i don't know if it's boot loop but you know when you turn on your phone and it says "SAMSUNG Galaxy S4 GT-I9500", yeah it's stuck there and keeps flashing the same message over and over and nothing happens.
none of the buttons are responding and i can't open any menu. So if anyone can help me please tell me what to do.

i am using android 5.0.1
got a new battery and charger recently
and there has been no physical damages to the phone as such

also if i put my phone on charging while in this state it shows the charging symbol and it keeps flashing but it never reaches the charging state
 
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