Phone not charging after 4.3 update. Try it!

[rwcollett]

This is a definite issue with 4.3. If you try the charger again later it will not work again. There is no reason we should have to reboot every time you want to charge the phone.

Exactly! I rebooted with the charger plugged in, worked fine until I unplugged it. Bach to square one.

Posted via Android Central App

 

[gerard99]

I am having the same issue and only started after the recent update. Some chargers work and others don't. The battery icon will flash and you hear the tone, but will not charge. If I reboot the phone, it will then work or if I switch to another charger it will work. It is not charger however, because sometime the one that wasn't working will work, and the one that was working won't work. Really frustrating.

 

[jzamorski]

Having this issue as well with my Motorola car charger. Worked fine before the 4.3 update. Finally got my wifi toggle, but now I can't charge my phone in the car. Such fail.
My phone was at 13% battery on the way to work today so I plugged it in and it wasn't charging, but then when I unplugged it I got the low battery message immediately each time. It's like it knew something was plugged in, but it wasn't actually charging.
Oddly my phone charges on the usb wall charger from my thunderbolt.

 

[cjspeake]

I'm also having this problem, but it seems somewhat random. I use 4 different chargers on a regular basis. One of them being the OEM charger. The phone charged just fine with each of the four chargers prior to the 4.3 update. After the update, most times when I plug in a charger, nothing happens. Occasionally, I can unplug and replug in the charger and get it to work. If nothing else, I can restart the phone while the charger is connected and it always charges after the restart. However, I don't want to have to restart my phone 4 times a day... what a pain in the ***. Anyone hear of a fix for this yet?

 

[jzamorski]

Seems like a bunch are having the issue. There is a thread on the Verizon forums where a Verizon agent was trying to help at first. Others should post there so they MIGHT look into it.
https://community.verizonwireless.com/message/1013605#1013605

 

[kleekaigirl]

This problem happened to my boyfriend's S4 and we currently can't find ANY way to charge his phone. He had his phone at 100% before he installed the 4.3 update and now it won't register any chargers. It's at 15% right now and if it turns off, I don't see that there will be any way to get it charged again. None of our chargers will charge his phone and when he connects it to the computer through the USB cord, the computer don't recognize the device. We took the phone to the Verizon store and their chargers don't charge it either. His screen is cracked, so they his warranty won't cover this problem. Is there any way to revert back to the previous update on his phone? Because his phone had no problems before he installed 4.3.

 

[njandroid]

I joined the forums so I could add to the thread: My s4 also will not charge unless I reboot. You've got to be kidding me Verizon/Samsung this is a FATAL problem. I assumed they test these things before deployment. I also initially disliked what you did with my texting though I eventually found a way to fix that.... The updated icons look nice.
Edit: I am using the charger that came with the phone.

It also cuts off my texts if they go too long? Seriously?

 

[jmac2074]

I'm having the same issue. My phone upgraded to 4.3 a few days ago and today is the first day I noticed that my phone wasn't charging when plugged in to either the wall or car chargers. When I reboot, then it shows the charging icon. Is anyone aware of a fix or do we have to wait for a bug fix to be put in place? Strange that only a certain number of people are experiencing it.

 

[jcs2]

Same here, S4 from Sprint. I got the update a couple of days ago and noticed today when driving that the Motorola fast car charger (round, blue LED) that had always worked flawlessly is now intermittent. It works fine if I reboot, but if I unplug and plug it back in, it won't charge.

There does not seem to be an issue of I use the stock charger that came with the phone, but I use the Google Maps Navigation extensively and it's going to be a real pain to have to keep rebooting the phone just to keep it charged. Here's hoping for a rapid update.

Posted via Android Central App

 

[fdisker]

This is definitely a problem after the update. My 2 amp car charger requires several attempts before the S4 recognizes it and begins to charge. Never once did it not recognize it on the first attempt prior to the 4.3 update.

UPDATE -- a couple of days after my original post (11-2-13) I did a second factory reset for reasons unrelated to the charging problem. Since then my car charger has been 100 percent effective. There's no question that something was wrong but my car charger hasn't failed to charge my phone since the second reset (probably 40+ attempts). Not saying the problem is solved .... only saying I haven't seen it after the second FDR.

Galaxy Note 3 incoming tomorrow. I've greatly enjoyed using the S4 for the past four months. Easily the best smartphone I've owned.

 

[DevMo]

Seems like a bunch are having the issue. There is a thread on the Verizon forums where a Verizon agent was trying to help at first. Others should post there so they MIGHT look into it.
https://community.verizonwireless.com/message/1013605#1013605

I too can not charge my phone with a car charger after the update. My phone will not connect to any computer after the update unless its in the mood. After sitting on the phone with Verizon 3x today and Samsung requesting me to go without my phone for 15 days while they "test it" the final solution was for Verizon to send me the second replacement phone in 3 days and "don't update". Thanks this is what I pay an astronomically high phone bill each month without unlimited data for! Thanks Verizon!!!! I am using the Xentris Wireless MICRDUAL-VPC-F car charger purchased at Verizon.

 

[mattpugs]

My phone hasn't been charging in the car since the update...this explains it.

 

[Dave-in-Decatur]

There's a massive thread on this on the Verizon user forums: https://community.verizonwireless.com/thread/808920. At one point a Verizon rep actually says that they can't be sure that anything but Samsung branded chargers are currently working to charge the S4 after the 4.3 update. Yet others (including me) have reported no problems with charging, using a variety of chargers. As with other problems in this severely under-tested update, there seems to be considerable randomness about what works and what doesn't. Interesting to see here that it happens on a Sprint phone as well.

 

[iFortWorth]

I can say this isn't limited to Verizon or car chargers.

Since upgrading to 4.3 (ATT) I'm having all kinds of charging issues. I started seeing this in my car and tried three different charging methods. Also, I'm seeing this in my house on all but ONE charging cable. This is bizarre.

 

[androiz]

Mine works when you check and uncheck (or uncheck and check) "show battery percentage" in settings -> battery.

 

[scary188]

I just bought this phone and I'm using the car charger that came with it. Same problem here. If this doesn't get fixed real quick I'm taking this phone back and getting and iPhone! Stupid Samsung!

 

[Ryne Hutcheson]

After I updated to 4.3 I have to restart my phone for the car charger to work. My wall charger some times works and sometimes doesn't. I have Samsung chargers

 

[jcs2]

http://m.techradar.com/news/phone-a...3-while-s4-update-withdrawn-stateside-1200521

Posted via Android Central App

 

[s z]

I am having the same issue. So I turned the phone off and then it started to make a hissing noise then smoke. I unplugged it and the cable was on fire. So I googled it and there have been other phones (s4) that have caught fire. I am on with Samsung support now to see how to get a new phone.

 

[Mac454]

I've been having the same issue on my GS4 on Sprint since the update. It won't charge in the car using my non-Samsung car charger. It registers the charger for a split second as the battery icon shows the lightning bolt very quickly and then it disappears.

The work arounds I have found a (until a fix hopefully) are as follows:

1) restarting the phone with it plugged into the charger

2) plug the charger into the phone before plugging it into the socket

3) this one is weird, but if I have the charger plugged into the socket, and I SLOWLY plug the micro usb into the phone, it works. I emphasize slowly. I don't understand why it works, but it does.

Hopefully this helps others who were tired of restarting their phone every time they needed to charge it like I was.