Same thing here I would set the phone down and bam it restarts and it happens when I put it face down in my pocket while I am driving. I will go to verizon after work around 530 and post the response I get.
Just got off the phone with Jason from vzw. He was very helpful and called some local stores for any available inventory and no stores had any. I have to wait until next week when new shipments come in to get a new phone. Since there is a problem with the software in the first 30 days vzw will do an even exchange (new phone for new phone). This was the first time he has heard of this issue. While I was talking to him from a land line my inc shut off and restarted. Just call or go to a corp store with tech support and tell them this issue and you should receive a new phone. Do not go for the hard reset thing the customer rep told me at my local vzw store.
Just got off the phone with Jason from vzw. He was very helpful and called some local stores for any available inventory and no stores had any. I have to wait until next week when new shipments come in to get a new phone. Since there is a problem with the software in the first 30 days vzw will do an even exchange (new phone for new phone). This was the first time he has heard of this issue. While I was talking to him from a land line my inc shut off and restarted. Just call or go to a corp store with tech support and tell them this issue and you should receive a new phone. Do not go for the hard reset thing the customer rep told me at my local vzw store.
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