Phone shuts down at 30% battery

[lordielordie]

In the past few months my phone would shut down with battery levels of 25 to 35%.

I called google support and they are sending me a replacement phone.
I understand that that is a common problem with teh 5P.

Here is a graph of the battery. You see that around 30% the line drops vertically to zero. What is also interesting is when I plug the phone to the charger, the carging starts at the same point it shut down..

 

[bjrosen]

Yes it's a common problem, the battery in the 6P is crap. I had my phone replaced a couple of months ago for the same problem.

 

[AnnDroid]

Yes it's a common problem, the battery in the 6P is crap. I had my phone replaced a couple of months ago for the same problem.

Do they replace it with the same model of battery?

My phone is working well, AccuBattery shows the health as 75%. However, the phone is 22 months old with only 2 more months on the extended warranty.

 

[GSDer]

Here is a graph of the battery.

Not that it has anything to do with the problem you're reporting but your Awake time is totally out of whack with your Screen on time - looks like you have one or more apps chewing up your battery life.

 

[wwwjr]

I replaced my battery a few weeks ago and I've had my 6p since launch. No battery issues after the change out, so I'm sure it had just run it's cycle. Also, just updated to O beta 4 and it's working like a champ!

 

[maverick7526]

I have the same problem. it used to happen around 15% now it's happening somewhere between 30-20%. I'm thinking about replacing the phone, but with the new pixel coming out in a couple of months I'll probably just wait it out.

 

[terminator y2k]

I replaced my battery a few weeks ago and I've had my 6p since launch. No battery issues after the change out, so I'm sure it had just run it's cycle. Also, just updated to O beta 4 and it's working like a champ!

Question. How did you replace your battery? Did you do it yourself? Took it to an independent kiosk, mailed in to Huawei, Google, etc? Reason I ask is I may want to replace my battery down the road too. Thanks.

 

[wwwjr]

Question. How did you replace your battery? Did you do it yourself? Took it to an independent kiosk, mailed in to Huawei, Google, etc? Reason I ask is I may want to replace my battery down the road too. Thanks.

I found a guy in my area that has a reputable and recommended independent business doing phone repairs. Only charged $75 total, part, labor, and tax. And only took about 30 minutes. I found the battery and tools together online and watched YouTube videos on doing it myself, but for $75, having it done for me was just too convenient.

 

[terminator y2k]

I found a guy in my area that has a reputable and recommended independent business doing phone repairs. Only charged $75 total, part, labor, and tax. And only took about 30 minutes. I found the battery and tools together online and watched YouTube videos on doing it myself, but for $75, having it done for me was just too convenient.

Got it. Thanks for the info!