Phone won't download files anymore

[missdorado26]

Recently I've been trying to download files from my phone and it won't work anymore. I've never had a problem before. I dint remember anything I've done different to the phone. And then when I try sometimes it will say external file error. Other times it will say it's downloading and I see the arrow as of it were down loading and it never loads. What can it be? I need this to work because I download files for school on my phone. Thanks.

 

[donc13]

Recently I've been trying to download files from my phone and it won't work anymore. I've never had a problem before. I dint remember anything I've done different to the phone. And then when I try sometimes it will say external file error. Other times it will say it's downloading and I see the arrow as of it were down loading and it never loads. What can it be? I need this to work because I download files for school on my phone. Thanks.

Look in settings-> storage do you have any room left on the phone?

Sent from my Note 3 via Tapatalk

 

[missdorado26]

I do have storage left. I have 17 mb or mgs or whatever it's called.

 

[missdorado26]

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This is what keeps happening but it never downloads