Picture message problem

[dharding6]

When i get a picture mail i get a download link, then it says downloading and then everytime it says failed to download, previously pictures would just appear, i have already removed the battery and reset it and have all the available updates, any help is greatly appreciated

 

[larry313#AC]

i have the same issue

 

[wolf1989#AC]

Have you tried calling Sprint?

 

[unixpsycho]

Make sure WiFi isnt enabled and connected.

 

[ejqr5]

I had been having the same problem. It seems to have fixed itself today.

 

[pjwatson104]

Turn off wifi...

 

[ejqr5]

I wasn't using wi-fi and the problem came back last night. I ended up having to call Sprint CS. We had to reset the phone and reprovision it. I haven't had any problems today.

 

[alex737]

I had this issue. I brought it to Sprint Store, they said I would have to leave the phone for them to check out. I backed up the info (not much, address book and email id gmail push) and did a factory reset. Took care of the problem