Picture message problem

dharding6

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Jan 23, 2010
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When i get a picture mail i get a download link, then it says downloading and then everytime it says failed to download, previously pictures would just appear, i have already removed the battery and reset it and have all the available updates, any help is greatly appreciated
 

ejqr5

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Jan 27, 2010
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I wasn't using wi-fi and the problem came back last night. I ended up having to call Sprint CS. We had to reset the phone and reprovision it. I haven't had any problems today.
 

alex737

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Nov 4, 2009
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I had this issue. I brought it to Sprint Store, they said I would have to leave the phone for them to check out. I backed up the info (not much, address book and email id gmail push) and did a factory reset. Took care of the problem