Pictures/MMS Received are fuzzy/blurry on my Moto X Pure Edition

[radgatt]

Has anyone noticed anything wrong with pictures/screenshots being slightly blurry or fuzzy? All of the pictures that I have received have not been clear at all. Seems as if the images aren't being fully processed before they arrive to my phone. I am on Verizon. Would this be a Verizon thing or a phone thing?

 

[Samsung.Galaxy.S3]

Re: Receiving Pictures

Is it clear on the device that sent you the image to begin with?

 

[radgatt]

Re: Receiving Pictures

Is it clear on the device that sent you the image to begin with?

Yes

Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!

 

[Almeuit]

Re: Moto X Pure Receiving Pictures

My MMS messages have been fine. The person on the other end can't tell I've even switched phones. I am on T-Mobile.

 

[anon(9268751)]

Re: Moto X Pure Receiving Pictures

Just tested this. Mine are very crisp and clear

 

[radgatt]

Re: Moto X Pure Receiving Pictures

I will go to Verizon and get a new sim card later today.

 

[Stanley Kubrick]

Re: Moto X Pure Receiving Pictures

All a SIM card does it let you connect to a specific network...not sure how it will affect your picture focus???

 

[radgatt]

Re: Moto X Pure Receiving Pictures

All a SIM card does it let you connect to a specific network...not sure how it will affect your picture focus???

I have also not been receiving regular text messages and have even missed some calls. This happened on my Nexus 6. That's why I want to just go get a different SIM card.

 

[jimlloyd40]

Re: Moto X Pure Receiving Pictures

It won't.

Posted via the Android Central App

 

[radgatt]

Re: Moto X Pure Receiving Pictures

It won't.

Posted via the Android Central App

It doesn't hurt to try.

 

[Ry]

Re: Moto X Pure Receiving Pictures

Has anyone noticed anything wrong with pictures/screenshots being slightly blurry or fuzzy? All of the pictures that I have received have not been clear at all. Seems as if the images aren't being fully processed before they arrive to my phone. I am on Verizon. Would this be a Verizon thing or a phone thing?

Where are the pictures coming from?

 

[65fastback]

Re: Moto X Pure Receiving Pictures

i have a couple of specific friends that when they mms me pictures, its like I receive the thumnail of the actual pic. I think its a problem with the setting on their phone. They all seem to be imessage users.

 

[radgatt]

Re: Moto X Pure Receiving Pictures

Where are the pictures coming from?

My girlfriend has sent a couple from her S6 and my mother sent one from her iPhone 5. Both phones are on Verizon.

 

[co.ag.2005]

Re: Moto X Pure Receiving Pictures

works fine on mine, using Textra and Verizon.

 

[thunderup]

Re: Moto X Pure Receiving Pictures

works fine on mine, using Textra and Verizon.

Same setup here and I haven't had any problems with the pictures my wife sends using her iPhone 6 on T-Mobile.

Sent from my XT1575 using Tapatalk

 

[radgatt]

This is an example of what I'm talking about. See how pixelated it is?

Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!

 

[radgatt]

Something else I just noticed is that the size of the pictures that are being sent to me are being reduced. On the original device the picture is 312 kb but when it comes to my phone the picture is 30 kb. Is there some setting that I could adjust? This could be the reason why the pictures are coming to me pixelated.

Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!

 

[RikkiRay]

Not sure, but I also think the size of the pics you're receiving is dependent upon the setup in the sender's phone.

One other thing that someone mentioned in another thread somewhere, go into Settings>Accessibility, scroll down to System & see if High Contrast text is On. If it is, turn it off & see if that helps.

Sometimes when I receive a video from an iPhone, it plays back the size of a postage stamp.

 

[BlueBlazer60]

Something else I just noticed is that the size of the pictures that are being sent to me are being reduced. On the original device the picture is 312 kb but when it comes to my phone the picture is 30 kb. Is there some setting that I could adjust? This could be the reason why the pictures are coming to me pixelated.

Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!

It is not unusual for SMS and email software to 'optimize pictures'. Reduce file size. Some just do it; others offer a choice. Some just don't play well together. It could be on either end send - you or the person sending to you.

Until I changed SMS apps, photo and video from iPhone took for ever and a day to download. Now the same items download instantly. Anything coming from the iMessager has been handled by Apple's special methods.

Edit: correct spelling

 

[radgatt]

It is not unusual for SMS and email software to 'optimize pictures'. Reduce file size. Some just do it; others offer a choice. Some just don't play well together. It could be on either end send - you or the person sending to you.

Until I changed SMS apps, photo and video from iPhone took for ever and a day to download. Now the same items download instantly. Anything coming from the iMessager has been handled by Apple's special methods.

Edit: correct spelling

I ended up changing apps and now the pics I get are now showing up properly. I'm actually giving the Verizon messages app a try. So far so good. Besides this issue I'm loving the phone.

Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!