Pink screen of ...

[Dave-in-Decatur]

Well, not death, but disaster at any rate. Yesterday pink patches and streaks began appearing on my Strat's screen. It gradually spread like a fungus until the entire screen was a deep pink. I took it to a Verizon (non-company) store, and the guy said that the keyboard sliding in and out might have damaged a connector ribbon.

Last night before I went to bed a small blue patch had appeared at the bottom of the screen. By this morning the screen is almost entirely a kind of deep sky blue. It's even hard to read than the pink.

The device is not totally unusable. Maybe I'll wait and see if it turns a pale yellow that makes the screen more readable. I'm 7 weeks away from an upgrade, so I don't want to go out and spend a bunch of money to either fix this or get a temporary replacement. I'm thinking of just turning off the data plan and using it for a phone only; but then I won't get calendar updates.

Has anyone else had a similar experience? Any suggestions??

 

[Dave-in-Decatur]

Update: the screen is entirely blue, very hard to read. Except for a small but spreading patch of black in the lower left-hand corner. Uh-oh. Looking into used Strats on eBay. It doesn't have to look good if it will work for 7 weeks.

 

[Dave-in-Decatur]

Aaand the final update. The screen is now almost entirely black. I took it to a repair shop. They say the LCD is failing, and they want $189 to fix it, too much for a phone I can upgrade in 7 weeks. eBay, here I come. Hope no one else runs into this.

 

[katdoc]

My husbands phone just did this & we are still 9mths away from upgrade. VZW told us that it HAS TOO be internal crack, meaning he damaged the phone & we had to pay the insurance deductible to replace it. The phone had not had any trauma to it & & not even a scratch on the phone, but VZW gave us no option.

 

[Dave-in-Decatur]

Disgusting. These screens do fail, and cracking has nothing to do with it.

Sounds like you already paid the deductible to get a replacement phone. For others who may have this problem and haven't gone that way yet, other options include:

• Repair at a local shop.
• If you don't live near a shop, Cell Phone Repair in metro Atlanta has a mail-in service. They're the ones that quoted me $189, or $149 for a used screen.
• Buy a used Stratosphere screen on eBay and repair it yourself.
• Buy a used Stratosphere on eBay. I ended up getting one in great shape for $77 including shipping.

It all depends on how much you can afford to pay for the 9 months you'll have the phone. I wish you the best!