Pixel 2 Google Assistant answers on Home instead of Pixel

[jimbo1mcm]

If I ask my Google Assistant a question on my Pixel 2, it answers on my Google Home in the other room, instead of my Pixel 2. Anyone know how to fix this ? If I ask Google Home to go OFF, it says it can't do that. I really don't want to have to pull the plug on the Google Home to get the Assistant to answer on my Pixel 2.

 

[jimbo1mcm]

Ok with the help of the Google Home forum, here is the solution: When using my Pixel 2 I can press the home button and the Pixel 2 will answer on the phone, or I can say, " Hey Google" to wake it up and it answers on the phone but if I say, " Ok Google" to wake it up, it answers on the Google Home. Go figure.

 

[Chex313]

Good solution, I was so sick of it doing that including making phone calls...I put the Mini in a an upstairs room, where it hardly gets used. I do have echo's and dot's everywhere and I always have my phone with me, so I don't miss it.

 

[ETPhoneHomeT]

Or, just use Active Edge and squeeze your phone!

 

[Almeuit]

I have the OK Google on my Pixel 2 shut off. It only answers to that when Google Maps or Android Auto is on.

That way I can use my Google Homes without issue. I use the squeeze feature to activate assistant if I really need to when out and about (or at home but that's rare).

 

[jimbo1mcm]

Update: My " hey Google " solution on my Pixel 2 is now answering on Google Home. Irritated.

 

[ImTurningViolet]

It's doing that to me too. after about an hour on the phone with support, they asked me to file a bug report. Good luck!

 

[ETPhoneHomeT]

It's not a bug, that's the way it's designed. What's happening is when you give the OK Google or Hey Google command, you're speaking loud enough that both your Pixel 2 and your Google Home are hearing the command. The Google Home has a very sensitive microphone so if both devices are hearing the command, by design, the reply comes from the Google Home which has better audio quality. Otherwise, the reply would come from both your phone and your Google Home which you wouldn't want happening.

If you want the response to come from your phone only, there are several options:
1) Speak softly when giving the command into your phone so that the Google Home can't hear the command.
2) Set the mute button on the Google Home, so it doesn't hear your command (but then it's not going to respond when you want it to unless you un-mute it)
3) Long press the home button on your Pixel 2 to launch Google Assistant only on your phone.
4) Use Active Edge and squeeze the phone to launch Google Assistant only on your phone.

 

[AnnDroid]

This is why I've unplugged my Google Home. I've been using the Ok/Hey Google command for along time on my phone. I enjoy the handsfree. Now, the Home will answer, even if I'm in another room. Many times I can't hear the response. The one that really bothers me is timers. If the Home responds, it sets the timer. Not helpful if you've walked away. I know i can set an alarm, but its not the same.
There needs to be separate commands for the two devices.

 

[osubeavs728]

Check out the home forums. This has been discussed a lot in those.

I get by with only saying OK Google for my phone and Hey Google for the homes. Works pretty well if you're very strict with it.

 

[dennis246]

Check out the home forums. This has been discussed a lot in those.

I get by with only saying OK Google for my phone and Hey Google for the homes. Works pretty well if you're very strict with it.

This!, I'm wondering what the fuss is about. With both Home and Pixel 2 in front of me if I say "OK Google" my phone responds, NOT Home. If I say "Hey Google" my Home responds, Not my Pixel 2.

Is this not the case for others. If you have the same phrase for both devices, you can't expect only one to respond.

 

[osubeavs728]

This!, I'm wondering what the fuss is about. With both Home and Pixel 2 in front of me if I say "OK Google" my phone responds, NOT Home. If I say "Hey Google" my Home responds, Not my Pixel 2.

Is this not the case for others. If you have the same phrase for both devices, you can't expect only one to respond.

Technically, they can both be activated by the same phrase. However, when you go to Google's help page it says that the way we laid it out is how you're supposed to use each device. But, like I said you have to be real strict with it. Some may still say hey Google to their phone when they're out and about, and that doesn't help.

 

[Chex313]

It's not a bug, that's the way it's designed. What's happening is when you give the OK Google or Hey Google command, you're speaking loud enough that both your Pixel 2 and your Google Home are hearing the command. The Google Home has a very sensitive microphone so if both devices are hearing the command, by design, the reply comes from the Google Home which has better audio quality. Otherwise, the reply would come from both your phone and your Google Home which you wouldn't want happening.

If you want the response to come from your phone only, there are several options:
1) Speak softly when giving the command into your phone so that the Google Home can't hear the command.
2) Set the mute button on the Google Home, so it doesn't hear your command (but then it's not going to respond when you want it to unless you un-mute it)
3) Long press the home button on your Pixel 2 to launch Google Assistant only on your phone.
4) Use Active Edge and squeeze the phone to launch Google Assistant only on your phone.

My mini is 30' away and it still heard me whisper , active edge still had my mini respond... No this is just a PITA...I use voice so much that trying to remember the mini was going to respond was impossible for me I'll stick with Alexa until Google figures out proximity...

Also every time it heard me say "Navigate to So and so" The mini responds and says sending navigation to phone...but it never does!

From 30' the mini doesn't distinguish between Hey or OK Google...

 

[osubeavs728]

My mini is 30' away and it still heard me whisper , active edge still had my mini respond... No this is just a PITA...I use voice so much that trying to remember the mini was going to respond was impossible for me I'll stick with Alexa until Google figures out proximity...

Also every time it heard me say "Navigate to So and so" The mini responds and says sending navigation to phone...but it never does!

From 30' the mini doesn't distinguish between Hey or OK Google...

I'd love to see a thirty foot whisper pick up from Google home in action.

 

[ETPhoneHomeT]

My mini is 30' away and it still heard me whisper , active edge still had my mini respond... No this is just a PITA...I use voice so much that trying to remember the mini was going to respond was impossible for me I'll stick with Alexa until Google figures out proximity...

Also every time it heard me say "Navigate to So and so" The mini responds and says sending navigation to phone...but it never does!

Active edge produces a response only on my phone for me. If you use Active Edge, don't say OK Google or Hey Google, just give your command or query and the reply should come back on your phone only.

And navigation works fine for me too. Just pull your notification tray down on your phone and one of the entries should be Google Maps. Nice feature!

 

[Lilybell2]

When I want to use the Assistant on my phone, and I don't want the Mini to respond, I simply give the phone a light squeeze to bring up the Assistant without saying "OK Google."