Pixel 2 Phone Keypad issue, no back button

[chanchan05]

I don't recall ever having more than one keypad on any of the other smartphones I've owned since 2011, but I do recall that all of them allowed me to backspace during the call. I can't begin to comprehend why Google thinks using two different keypads is necessary or desirable.

If those codes were never meant to be punched in during the call, then why did the tech have me do that? And then act surprised when it didn't work? Either he's an *****, or I'm missing something here. In the end, though, they did work when I wasn't on a call. If that was the issue, then I guess that's that problem solved, however, I still maintain that the second keypad is unnecessary and merely complicates things.

Also you're mistaken in your recollection. I have a Galaxy Fit (2010) and a Galaxy S3 (2012) here in front if me that shows no backspace when in the in call dialer.