Pixel 3XL camera not loading/flashlight not working

[Android Central Question]

Ok, so I have a few month old pixel 3XL. It suddenly developed an issue where the camera fails to load. Sometimes it works right away and sometimes I have to re boot my phone. Also, when it does load, if I switch modes, then it closes and won't restart . Sometimes it will be working, but then I'll load snap or insta and it fails to load. Now, the oddest detail....whenever the camera fails to load, the flashlight is also inoperable. The icon is greyed out. So there is some connection.

I haven't done a factory reset yet. Unless I have some reason to believe it will fix it, I don't want to go through all that if I don't have to.

 

[o4liberty]

Are you running beta software of so that could be the issue. If not a factory reset would be a good idea.

 

[J Dubbs]

It sounds like it could be a third party app issue, try it in safe mode and see if that fixes it.