Pixel 4 XL charging issues since June 2020 update, anyone else?

[daytondroid]

Has anyone noticed funny battery percentage and charging issues or behaviors since the June 2020 Update?

My Pixel 4 XL on Google Fi, bought from the Google Store has been working fine for months. Historically, my battery life has been fine and most days it will lat me until the evenings.

But, since the June 2020 update, my battery % will stay at a specific number for a long time. Like just a few minutes ago it was showing 76% and I plugged it into a charger and the logo image under the Battery settings changes but under the 76% it says Unknown. It is currently plugged into the cable and charger that came with the phone. I have also tried an Anker charger and a Samsung charger. As well as 2 different Anker USB-C cables. For comparison, all 3 chargers and cables work fine with my Galaxy Note 9.

A few minutes ago, when it said 76% and said unknown, I restarted the phone and when it came back up, it said 50%.

A few days ago, the phone said 16% and I plugged it into the charger and was sitting at my desk using my laptop and after an hour or so, it still said 16%. I restarted the phone and it was showing over 60%.

Any thoughts?

Also, I have an Anker wireless charger stand coming tomorrow to use with it and my Note 9. I also have a Pixel Stand wireless charger coming from the Google Store.

 

[daytondroid]

BTW, this has to be some kind of software bug. The phone was on the charger the whole time I wrote and post the original post. After I posted it, I restarted the phone and the battery % went from being stuck on 50% before restart, to 67% after restart. And, in the 4-5 minutes of typing up this post, the % is now 70% and it says 33 minutes until fully charged on the Battery settings screen, instead of Unknown.

 

[dmxjago]

BTW, this has to be some kind of software bug. The phone was on the charger the whole time I wrote and post the original post. After I posted it, I restarted the phone and the battery % went from being stuck on 50% before restart, to 67% after restart. And, in the 4-5 minutes of typing up this post, the % is now 70% and it says 33 minutes until fully charged on the Battery settings screen, instead of Unknown.

No issue here, but I read somewhere others having the same issue and had to factory reset it unfortunately.

 

[Scott337]

Same as above, no issues for me but I have also read about others having the same issue you describe.

 

[daytondroid]

Thanks. I am not against a factory reset, but may wait until the July update and see if that fixes it.

 

[bkdodger2]

No issues here as well ...hopefully it resolves without the reset

 

[mustang7757]

Sometimes a simple restart fixes glitches like this

 

[Scott337]

According to posts on the official Google help community a restart doesn't help, numerous users have reported the issue. Some said a factory reset helped and others said it did not. But some also said Google was willing to replace the phone with warranty support.

 

[daytondroid]

A restart works sometimes, and sometimes not.

I was having notifications on my phone that the app ActionDash had high battery usage and others that the app was not responding. Initially, I uninstalled the app and my issues went away, reinstalled the app and my issues came back, uninstalled again and my issue went away. But, after charging the phone over night, when I unplugged the phone this morning and restarted it, it was stuck on 50% and the charger again was not recognized (i.e. it said unknown).

I posted a reply on this other post. https://forums.androidcentral.com/g...roblems-since-recent-updates.html#post6799864

 

[daytondroid]

Well, I have moved my Fi SIM from my Pixel 4 XL to my Galaxy Note 9 (AT&T unlocked). The battery percentage on my Pixel 4 XL has been stuck on 50% for a few days. Seems to be running okay as I charge it a few times throughout the day. I will wait until the July patch update before I do a factory reset.

In the last week, I have also started to get a few UI glitches and delays. Such as opening the app drawer or pulling down the top navigation menu, they are jerky and pop open.

 

[arc1969]

Known hardware issue: https://support.google.com/pixelphone/thread/25796722?hl=en