Play store crashes

[arghfrustrated]

I am running the stock rom, and everytime I go to the play store it crashes. I have tried clearing the cache, disabling and re-enabling Play and still will not load up. Everytime I click on Play it starts, crashes, and then soon after gmail will crash as well as hangouts.

Any advice?

 

[y2whisper]

did you recently upgrade or try to do that clearing cache trick?

I would try deleting and then re-adding your google account under settings. Hopefully that works.

 

[GSDer]

1. go to Settings -> Application manager -> ALL, find 'Google Play Store' and select it - Clear cache, if that doesn't work Clear data, if that doesn't work Force stop; if that doesn't work Uninstall updates (restart the phone between each intermediate step)
2. go to Settings -> Application manager -> ALL, find 'Google Services Framework' and select it - Clear data, if that doesn't work Force stop
3. go to Settings -> Application manager -> press the Menu button -> select 'Reset app preferences'
4. go to Settings -> Application manager -> ALL; scroll to the very bottom of the list and see if 'Downloads' is disabled - if it is, Enable it; also see if 'Google Account Manager' is disabled and if it is Enable it
5. go to Settings, find the Accounts group, select Google, select your Gmail address then select the 'Remove account' button. Restart the phone then add your Google account back.
6. Last is the dreaded Factory Reset - go to Settings -> Back up and reset -> Factory data reset. Be sure you've: synced your Google account; saved any pictures/videos to your computer or SD card or the cloud; saved any SMS/MMS that you care about (the Kies software is the only reliable method I've found to backup/restore MMS); saved your call logs if you care about that; backed up your application data if you want to save your game progress, etc.

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

 

[therealjoeblow]

I am running the stock rom, and everytime I go to the play store it crashes. I have tried clearing the cache, disabling and re-enabling Play and still will not load up. Everytime I click on Play it starts, crashes, and then soon after gmail will crash as well as hangouts.

Any advice?

My wife had a very similar problem, I looked at her apps manager, under "all" and scrolled to the bottom of the list where the disabled apps were shown, and there was a system app/component she managed to disable by accident. I can't remember what it was, but it was related to Google something or other. After I reenabled it, Play and all of the other Google apps worked fine again.

TRJB

Sent from my SGH-I747M using Tapatalk

 

[wickedcontra]

enable download manager