Play Store won't let me download anything.

My galaxy j1 ace wont download anything either it just has blue line moving a nd nothing in notification help. Jenni
 
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im confused onnestly i have a a samsung galaxy player 5.0 and it says when i go to download something like clash of clans or any other cool game it says ur device isn't compatible with this version my mom said we need to update the player but idk how or what to do
 
When i try to download a game it wont let me it says downloading forever and ever then it popes on my screen says can download app err code 500 and stuff i tryed again and agin nothing someone plzz i need help

And my phone is brand new jost got it friday and its doing this my phone name is lg stylo 3 plus������
 
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Clear cache and data. Go to settings..Apps or App manager..click on play store, force stop, clear cache and data. Exit Settings and reboot phone.
 
Welcome to the forums! You may want to clear the Play Store's cache.

Go to Settings-->Apps-->All
Select Play Store
Click Clear Cache

If that doesn't do it click Clear Data

That may just get you going again.

Thanks for the advice I'll try it and let u know
 
I can't update or download anything I've done everything I can to help with this matter can you please help me out with this matter thanks
 
Welcome to the forums! You may want to clear the Play Store's cache.

Go to Settings-->Apps-->All
Select Play Store
Click Clear Cache

If that doesn't do it click Clear Data

That may just get you going again.

Thank you so much, the clearing coach and then I had to clear all the data but in the end, it worked perfectly and now I can download things once again <3 I thank you so much.
 
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