Hello, i am new here, i need help. I bought htc 10 two weeks ago. I have a problem with my battery life. My phone i always awake. The problem resolve, when i restart my phone, and appear again aftet charge. I made a hard reset, but the problem appear again. The Android system drain my battery when the screen is off. The process com. qualcomm. timeservice is always awake. I contacted to htc support, i they advise to send phone to servise. Is this software or hardware problem . Thank you in advanced.