Please help: My Bluetooth device keeps disconnecting!

kwitel

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Mar 22, 2013
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Am using a BT headset and suddenly within the last month or so, it randomly disconnects right in the middle of a call.

Ive tried multiple different headsets but it keeps happening. I even got a new (refurbd) HTC M8...same problem.

Anyone have any ideas?

Driving me crazy as I rely heavily on hands-free talking for work.

Thanks in advance!

FYI-ive already cleared the cache and done a factory reset.
 

B. Diddy

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Mar 9, 2012
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Is wi-fi on when this happens? If so, it might be interfering, since Bluetooth uses 2.4 GHz. If you have a 5 GHz band, try connecting to that wi-fi network. Otherwise, try turning off wi-fi while using Bluetooth to see if that's the problem.