- May 13, 2016
- 1
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To start off I have a non rooted phone. Last night my phone downloaded the OTA update and it started installing it overnight. But when I woke up to see if it was updated, the lockscreen is black and I can't get past it. And my phone keeps restarting to try to fix it but it's always stuck on the lockscreen like it's in a loop.
I've tried going into recovery but when I try a red triangle with an exclamation point comes up. I know I can factory reset my phone via the bootloader (I think) but I don't know how to backup my stuff especially with my phone in this state. PLEASE HELP
Here's a photo of my phone screen if it helps.

I've tried going into recovery but when I try a red triangle with an exclamation point comes up. I know I can factory reset my phone via the bootloader (I think) but I don't know how to backup my stuff especially with my phone in this state. PLEASE HELP
Here's a photo of my phone screen if it helps.
