please help

[AC Question]

please help!!!!!
I mistakenly turned on the accessibility on my s6. Now I have blue boarder boxes that will not go away and it is preventing me from unlocking my screen. I do not want to do a wipe data.

 

[Javier P]

Welcome to the forums. See if this helps.

https://forums.androidcentral.com/e...Fsupport%2Fskp%2Ffaq%2F1055866&token=cOOWfWtX

 

[Javier P]

Oh well, that link didn't post very well. Let's try with screenshots.

 

[sexyJJ]

Jarvier thank you but I need to get pass the locked (Frozen) Screen.
can you help with that?

 

[Javier P]

Jarvier thank you but I need to get pass the locked (Frozen) Screen.
can you help with that?

Thanks for registering! Have you already tried swiping with two fingers at the same time? Do you have any lock screen method enabled? Maybe a double or triple tap for any option there?

 

[Javier P]

Also, can you access the settings swiping down from the status bar?

 

[sexyJJ]

Nothing is happening I have tried everything short of a factory reset. I don't want to do that. I have reboot, I have done serval soft reset, two finger swipes, three finger swipes. there has to be a way to lock my screen

 

[Javier P]

Not sure what else to suggest. What about repeating all these steps after booting into safe mode? Maybe there's something else conflicting with the accessibility settings.

 

[Javier P]

Nothing is happening I have tried everything short of a factory reset. I don't want to do that. I have reboot, I have done serval soft reset, two finger swipes, three finger swipes. there has to be a way to lock my screen

Another thing. Try clicking the home button several times pretty quick. It worked for other people with some lock issues.