Pop up ad when plugged into charger

[AC Question]

New S8. Every time I plug in to charge I get a pop up ad. Not always the same ad. Any ideas how to stop this?

 

[Golfdriver97]

Welcome to the forums. Can you show us a photo?

 

[Javier P]

Welcome to the forums. Yes, an screenshot could be very helpful. There are several reports of different apps pushing this kind of charging ads, ES File Explorer, Peel Smart Remote, Photo Editor, GO or DU as, Z Camera ...

 

[280ZXpilot@gmail.com]

Here's one from Aug 4

 

[Javier P]

Thanks for registering. Do you have any of the apps I commented before? Any cleaner/booster/battery app?

You could try this. Restart the phone and, if the ad shows up, check out your recent apps overview and which apps are listed in settings - memory. It's possible that you can find the culprit there.

 

[280ZXpilot@gmail.com]

I don't see any of the apps you mentioned. I'll try the restart thing and see.

 

[280ZXpilot@gmail.com]

I see Bixby Home, com.qualcomm.qti.sims and contacts coming up in memory

 

[Javier P]

This is an ongoing list of apps known to push intrusive ads. See if you have any of them installed.

https://androidblacklist.org

 

[280ZXpilot@gmail.com]

Don't see any of those, either. Installed and ran Super Speed Cleaner. I'll see what happens.

 

[280ZXpilot@gmail.com]

Still getting the pop up.

 

[Javier P]

Still getting the pop up.

That popup most likely comes from an app that you downloaded. It can be tedious to find out which one is the culprit, but you can try a couple of things. Boot into safe mode to be sure if this is case. Also, you can check out your running services/apps from the Developer Options and see what apps are listed in there.

 

[Javier P]

Another thing. What happens if you long press that battery bar? Do you get any extra info?

 

[280ZXpilot@gmail.com]

Deleted Avast Anti-virus and the pop ups stopped. Thanks for all the help.

 

[Javier P]

Deleted Avast Anti-virus and the pop ups stopped. Thanks for all the help.

Glad you managed to fix that issue and thanks for the follow up! It'll be very helpful for other members with a similar problem.