power draining isue

[Coleman Robertson]

I charge it up all the way and when using it it drops 40% in 2 minutes and stays on whatever it dropped to for about 1 hour or 2 but if I restart the device it shows the correct percentage and drops down again in a few minutes

Posted via the Android Central App on note 3, moto g, moto 360, s4, s3, HTC, vivid

 

[B. Diddy]

Does the battery still last as long as it should, or does it actually continue draining to zero much more quickly than usual? Trying to figure out if it's a problem with the battery itself or with the system's reading of the battery level.

 

[Coleman Robertson]

It lasts a very good amount of time about 7 hours I will post the percentages for you to see

Posted via the Android Central App

 

[Coleman Robertson]

I am pretty sure it is the system reading the battery level that it is off but I have no idea how to reset it or reconfigure it

Posted via the Android Central App

 

[Golfdriver97]

I'm not so sure...you have some wakelock issues. Have you tried a reboot? Might be a stuck app.

From an AOSP M8

 

[Coleman Robertson]

Edit

 

[Coleman Robertson]

Yes that's when it jumps back up to a higher percent every time I restart it is shows the true percentage and it isnt any rogue apps because there are no apps on the tablet at all I factory data reset it and didn't download a single one

Posted via the Android Central App

 

[Coleman Robertson]

Any suggestions?

Posted via the Android Central App on note 3, moto g, moto 360, s4, s3, HTC, vivid

 

[krabbster]

have you tried factory setting on the device and see how that works?

 

[Coleman Robertson]

Twice I have done that and still nothing

Posted via the Android Central App on note 3, Samsung Tab Pro 12.2, moto g, moto 360, s4, s3, and HTC vivid

 

[B. Diddy]

Have you tried booting into Safe Mode? This could tell if you if the glitch is due to some 3rd party app.

 

[Coleman Robertson]

I have booted into safe mode since this morning and the problem is still evident

Posted via the Android Central App on note 3, Samsung Tab Pro 12.2, moto g, moto 360, s4, s3, and HTC vivid

 

[B. Diddy]

If the battery is overall giving you normal performance, then it's probably an issue with the firmware. You could consider reflashing the factory ROM: http://forums.androidcentral.com/am...ide-samsung-how-flash-stock-rom-via-odin.html

 

[Coleman Robertson]

I am returning it and getting a replacement i am not going to mess with that messy sticky pot of honey

Posted via the Android Central App on note 3, Samsung Tab Pro 12.2, moto g, moto 360, s4, s3, and HTC vivid

 

[Beut]

I am returning it and getting a replacement i am not going to mess with that messy sticky pot of honey

You might see this problem again with your replacement in the future. It's common problem causing by bad battery connector.

 

[maduro78]

I had erratic battery issues with my tab S I bought a replacement battery for $34 changed it out and haven't had not one issue since. Before this I even sent it into Samsung they changed the utg cable ran the tablet for 15 minutes it clearly still had the problem yet they said it passes qt. Samsung knows the pro and tab S were sold with bad batteries but yet when you call them they'll act like it's the first time their hearing about it..

sent from my LG G4 vs986

 

[Beut]

It's true that bad battery may cause erratic performance but most of the time it's not from the battery.
I always look at battery connector first to see if it's the source of problem before consider to replace the battery.
Trust me, factory reset, reload firmware will not fix a flaw in hardware.