Problem with Samsung J7 Prime fingerprint scanner

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A

AC Question

The fingerprint isn't working well
It's been just 2 months since i bought it and facing problems with the fingerprint protection. Besides my fingerprint,the phone can be unlocked by anyone if the home button is pressed for couple of seconds.
I removed my previous fingerprint and added new one
couple of times but still facing the problem. Can anyone suggest what to do????
 
🙋Have you contacted the manufacturer's customer support?