Problems with my note 8. Please help

Press and hold the icon? Should give you options. Do a factory reset. If that doesn't work return it for a replacement
 
Have u turned off animations. I had this issue with s8+ turning on animations allows u to delete icons again
 
On nougat press and hold any homepage icon and a sub menu will pop up giving tye various options amongst others to remove from the homescreen.
 

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