Proximity sensor issue?

[moosc]

ok peeps its not a problem when you pull the phone away its job is to engage the screen unlock it. what we need is a phone screen lock with slide or something this will b the only fix

 

[appsbeyond]

Try the Screen Suite app on the android market. Can be configured to auto-lock your screen during a call. Solves the proximity sensor issue

 

[heartagram616]

My wifes droid does this too but not a hair issue I can cover it with my hand and sometimes the screen goes off sometimes it stays on my droid x always goes off when I cover it so seems to be an issue with the sensor

 

[dogslife]

Droid x proximity problem

Mine DRIVES ME CRAZY. It took me almost 6 weeks to get my third !!! phone and it does it also. It - being ending calls, cheek calling while I am on a call, etc. I figure I am just going to have to live with it- which is the pits for a phone that costs this much. Problem is - I love everything else about it. I ordered it online so I have been dealing with them and it has been a nightmare. VERY UNHAPPY with this issue.

 

[dogslife]

Try the Screen Suite app on the android market. Can be configured to auto-lock your screen during a call. Solves the proximity sensor issue

Thank-you. Works great! I can love my phone again.

 

[Hugh Johnson]

Try the Screen Suite app on the android market. Can be configured to auto-lock your screen during a call. Solves the proximity osensor issue

Does it allow you to override the proximity sensor and force the screen to stay on during a call?

 

[scarryman04]

My fiancee had this issue and caused her to hate her Droid and switch back to BB...I have been using her phone for awhile now since I shattered the screen on mine and have no issue with it at all, I didn't have a issue with my other one either. So, I don't know what causes this...maybe long hair, earrings, etc.

 

[jcdrepair]

I run a small shop that fixes Droids and this proximity issue drove us crazy when we first started fixing the screens. After a lot of research and trial & error, we figured out what the main cause is.

Basically, it's a design flaw in the original Droid that was addressed in the Droid 2. The problem is the little rubber grommet that is supposed to separate the proximity sensor sender from the receiver. If this isn't seated perfectly, the proximity sensor will not function properly. One of two things will happen:

1) The sender or receiver will be partially covered and the screen will never go off while making a call. This is what creates the annoying problem of your face accidentally hitting buttons.

2) The grommet doesn't properly separate the sender from the receiver and the sender light reflects off the inside of the screen directly into the receiver. In other words, the phone always thinks it's against your face even when it's not. In this case, the screen goes black immediately when you start a call and frequently, due to a software bug, will not come back on even after your call is over.

A few things to suggest:

1) If you are considering buying a Droid, get the Droid 2. Motorola fixed this issue on that version.

2) If you already have a Droid and it's under warranty, take it back to the store and get a new one. Preferably, get them to upgrade you to the Droid 2 (which they may or may not do).

3) Try the Screen Suite suggested by appsbeyond above. I've actually never tried that and glad to hear about it and I'll definitely try it out.

4) If your phone is no longer under warranty, you can try to disassemble the phone yourself and put a small piece of neoprene on the underside of the screen in between the sender and receiver "holes". This little divider should get things operating properly again. If you're not comfortable pulling your own phone apart, find a 3rd party out there to do it for you. They shouldn't charge you more than $50 to do it.