Purchased a book on play books.

Slender Troll

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Aug 20, 2012
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So I just bought a book on the play store, but when I downloaded and opened it, the page was completely white. So I thought that maybe if I redownloaded it , it would fix itself. Now I can't get the book back on my device. Play still says that I have purchased it, but note in order for me to read it I have to open play books and select read from there, because it isn't showing up in the play books app. any suggestions?

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bigtroutz

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perhaps you can get a version of the google reader app to run on another device or desktop and try a download from there...
 

Slender Troll

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perhaps you can get a version of the google reader app to run on another device or desktop and try a download from there...

It doesn't show up on my phone either. I still have to open play store and open it from there.

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Dabroom

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Jan 4, 2013
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I would contact Google support. I have purchased books from Play and they show up just fine on mine. It has to be a glitch on their end.
 

Slender Troll

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post me a link of that book.

also, go here and see if your book is listed here https://forums.androidcentral.com/e.../https://play.google.com/books&token=hXcb7iXQ

Here is the book, along with a few screenshots:

https://forums.androidcentral.com/e.../books/details?id=Y9RmG_CBut8C&token=HiAF5Px5

http://www.imgur.com/9RGAv.jpeg
http://www.imgur.com/3t4Mb.png

It isn't listed on the page you provided:

http://www.imgur.com/v6Wkg.jpeg

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Insp_Gadget

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Apr 22, 2010
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Do you have more than one GMail account? Perhaps your book was purchased under a different account. Have you verified that the account that your Play Books app is logged into is the same account that the book was purchased under?
 

Slender Troll

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Do you have more than one GMail account? Perhaps your book was purchased under a different account. Have you verified that the account that your Play Books app is logged into is the same account that the book was purchased under?

I only use one account to purchase books. And it showed up in my books widget, before this all happened, so I know that I used the right account.

http://www.imgur.com/5zGmR.png

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Insp_Gadget

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Apr 22, 2010
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Have you tried clearing the cache and/or data of the Play Books app? Perhaps that will get it to properly register the new book.
 

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