purple smearing

[ChristopherSalse]

I got a moto x, and I noticed that moving black objects have a purple haze effect. This Is actually similar to my aunt's S4. Is my moto x defective or is this just an amoled thing?

 

[Golfdriver97]

I got a moto x, and I noticed that moving black objects have a purple haze effect. This Is actually similar to my aunt's S4. Is my moto x defective or is this just an amoled thing?

Welcome to the forums.
Can you post some kind of picture?
That doesn't sound normal.

 

[ChristopherSalse]

I'm not fast enough to catch it with a screen shot.

 

[UJ95x]

I'm not fast enough to catch it with a screen shot.

Does it show up in the picture though? Or is it just while in the viewfinder?

Posted via Android Central App

 

[Christopher Salse]

I was able to take a video of it with my iphone, but I don't know how to upload a video to this forum.

 

[Golfdriver97]

Link to YouTube?

From a Sprint Moto X using the AC forums app.

 

[Christopher Salse]

Dec 12, 2013 - YouTube
I'm no Spielberg but here it is. Might be hard to see though...:-! I chose the app drawer because it was easier to capture the smearing there due to the grey boxes and the black background.

 

[Golfdriver97]

I could see it a little. If you can, exchange it.

From a Sprint Moto X using the AC forums app.

 

[ChristopherSalse]

I got it off moto maker. Can they still exchange it?

 

[Golfdriver97]

I got it off moto maker. Can they still exchange it?

Not sure.

From a Sprint Moto X using the AC forums app.

 

[anon(464338)]

Yes they will exchange if you're not happy with it. I found their customer service top notch. You can either keep the phone while they make you a new one (you need to give a credit card up front) or they will email you pre paid postage, you send it back and they send you a new pin code to design your new phone.

Posted via Android Central App

 

[ChristopherSalse]

I stopped by verizon and both moto x demo units had the same issue.

 

[UJ95x]

Weird, I hadn't read about the issue from anyone else in the Moto X forum

 

[Golfdriver97]

Maybe this? http://forums.androidcentral.com/mo...e-low-brightness-causes-gray-turn-purple.html

From a Sprint Moto X using the AC forums app.

 

[ChristopherSalse]

My moto x does have that grey-to-purple with low brightness effect as well. My note 3 has the same purple trail effect as my moto x, so I think the purple haze and grey-to-purple effects are due to the amoled panels they use.

 

[Golfdriver97]

Highly possible.

 

[KWKSLVR]

Every AMOLED I've had has done something similar @ low brightness.

Posted via Android Central App

 

[eastlin]

I got the same problem.

 

[droidman2177]

I thought this was a well known amoled issue on low brightness. I certainly could be wrong, but this is not the first time I have heard of this. Anyone else?

 

[davidnc]

After seeing this thread I checked mine out again. I usually have my brightness real low.I do not have this(purple haze and grey-to-purple effects) on mine.