Question about charging the S9

SlackerMcFly

Active member
Feb 15, 2016
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I just got the new Galaxy S9 phone and have been having issues charging it. It came with a fast charging wireless charger as well as the regular charging cord. Now, my issues is that the wireless fast charge charger doesn't seem to want to charge my phone when I am using it. Neither does the charging cord. Seemed to me that the old galaxies used to charge even when using it. I upgraded from an S5. It also takes longer than it it should to charge even when using it. I want to know whats going on and if there is a fix. Yes, the fast charge is turned on in settings and yes I am using the cords that came with the wireless charger and phone. Thank you in advanced for the help.
 
I don't know about the S9 but I'm 99% sure the S8 and older only fast charged when the screen was off and the phone wasn't in use