Random dialing beep while on phone call??

[Bugdodger]

Hey all, I just wanted to chime in with my own experiences. I too have been having this issue, but only recently and it's been driving me nuts.

My context:
I have a Samsung GS5. I first purchased it on USCC in the midwest when the phone was brand new. USCC is a CDMA network and at the time I was on the phone for about an hour a day with my long distance gf (a T-Mo customer) and never had this problem. In August I moved to the West coast and switched to ATT. I first started noticing this issue around January/February and like others, I thought my gf was pushing buttons. I've also had the issue recently when speaking with my mother (a USCC customer).

Having worked for a cell phone company, I can verify that they pretty much won't do any serious investigation unless a significant enough people are having the issue. This isn't to say they are assholes on purpose (although they are for other reasons) but think of the time and money involved in researching, testing, troubleshooting and correcting an issue like this. Sadly, if only a tiny percentage of the customer base is having the issue, or at least complaining about it, it just doesn't make economical sense.

All I can suggest is to continue to call, be POLITE yet firm, be detailed, and insist on a ticket being opened. Again and again and recommend that others you hear having the issue do the same.

 

[Bones4442]

Hey all, I just wanted to chime in with my own experiences. I too have been having this issue, but only recently and it's been driving me nuts.

My context:
I have a Samsung GS5. I first purchased it on USCC in the midwest when the phone was brand new. USCC is a CDMA network and at the time I was on the phone for about an hour a day with my long distance gf (a T-Mo customer) and never had this problem. In August I moved to the West coast and switched to ATT. I first started noticing this issue around January/February and like others, I thought my gf was pushing buttons. I've also had the issue recently when speaking with my mother (a USCC customer).

Having worked for a cell phone company, I can verify that they pretty much won't do any serious investigation unless a significant enough people are having the issue. This isn't to say they are assholes on purpose (although they are for other reasons) but think of the time and money involved in researching, testing, troubleshooting and correcting an issue like this. Sadly, if only a tiny percentage of the customer base is having the issue, or at least complaining about it, it just doesn't make economical sense.

All I can suggest is to continue to call, be POLITE yet firm, be detailed, and insist on a ticket being opened. Again and again and recommend that others you hear having the issue do the same.

Had the same issue for over a year now. It occurs randomly and may not happen for a day or two then happens several calls in a row. Infuriating!
Bill

 

[Dominick079]

I updated my girlfriend's AT&T S6 to MM last week and also cleared the system cache with a factory reset. I left the Enhanced 4G LTE setting on and she hasn't had the DTMF tones issue she was having before the update. In our case it looks like the MM update fixed the issue so far. Will update the thread if the issue arises again.

Posted via the AT&T Note 5

 

[hoglnd1119]

I have a LG G4 with marshmallow. My carrier is AT&T. I have this issue with this phone.

 

[Renarta Kennedy]

My phone, Galaxy S 5, does this also and I'm with AT&T. Didn't know so many others have this same issue. After 3 yrs AT&T has no resolution? I've had this phone for almost 2 yrs. This just started maybe 2 months or so ago. Hopefully someone or technical support will figure it out.

 

[kidabesi]

I have a Note 4 with Tmobile. I've been having the same issue lately and it's annoying and loud.

 

[Dominick079]

My phone, Galaxy S 5, does this also and I'm with AT&T. Didn't know so many others have this same issue. After 3 yrs AT&T has no resolution? I've had this phone for almost 2 yrs. This just started maybe 2 months or so ago. Hopefully someone or technical support will figure it out.

Well as I previous stated my girlfriend's S6 was doing this until I turned off the Enhanced 4G LTE setting. When she updated to MM a few weeks ago I turned the Enhanced 4G LTE setting back on and she doesn't have the issue anymore. So in her case MM fixed it.

I have never had this issue on any of my AT&T Note's and I have owned the 3, 4 and now have the 5.

Posted via the AT&T Note 5

 

[essmd]

I am thrilled I finally googled this issue and found multiple posts on many websites about this problem, but sad that this has not yet been fully resolved for all, particularly by the carriers. Why do we have to turn off an so-called enhancement to avoid a problem that should be resolved by them. However, I will also try to turn of Enhanced LTE hoping it does eliminate the issue.

 

[Dominick079]

I am thrilled I finally googled this issue and found multiple posts on many websites about this problem, but sad that this has not yet been fully resolved for all, particularly by the carriers. Why do we have to turn off an so-called enhancement to avoid a problem that should be resolved by them. However, I will also try to turn of Enhanced LTE hoping it does eliminate the issue.

I agree and you shouldn't have but do you Marshmallow? For whatever reason my girlfriend's S6 no longer does it with the Enhanced 4G LTE setting on. When she was on Lollipop I had to turn that setting off. I have never experienced this with any of the AT&T Note's

Posted via the AT&T Note 5

 

[Drea1103]

I agree and you shouldn't have but do you Marshmallow? For whatever reason my girlfriend's S6 no longer does it with the Enhanced 4G LTE setting on. When she was on Lollipop I had to turn that setting off. I have never experienced this with any of the AT&T Note's

Posted via the AT&T Note 5

I've had the same issue in my Galaxy S5 since late 2015. I've been reset, got a new phone (I'm with AT&T) turned off enhanced, and pretty much gotten rid of all third-party apps except Facebook, Pinterest, and LinkedIn, to no avail.

Pretty flipping frustrated and it makes me not want to use the phone (and I'm already NOT a phone person). Perhaps I'll try turning Enhanced back on. I think someone said they haven't had a problem since turning it back on. Oddly enough, my husband doesn't have the beeping issue.

I'm NOT AT ALL impressed for the amount of money I'm paying for these damn phones, I expect resolution.

 

[Dominick079]

I've had the same issue in my Galaxy S5 since late 2015. I've been reset, got a new phone (I'm with AT&T) turned off enhanced, and pretty much gotten rid of all third-party apps except Facebook, Pinterest, and LinkedIn, to no avail.

Pretty flipping frustrated and it makes me not want to use the phone (and I'm already NOT a phone person). Perhaps I'll try turning Enhanced back on. I think someone said they haven't had a problem since turning it back on. Oddly enough, my husband doesn't have the beeping issue.

I'm NOT AT ALL impressed for the amount of money I'm paying for these damn phones, I expect resolution.

I understand your frustration and my GF was frustrated as well but for whatever reason she hasn't had the issue with her S6 after the MM update. She never had this issue with any of her other previous AT&T phones.

I have been with AT&T for over 10 years and never had that issue with any of my phones including my current Note 5.

Posted via the AT&T Note 5

 

[SCburns]

Does anyone have a recording?

 

[kz121.xp]

It's really crazy - it's like the issue that never gets acknowledged or resolved - ever... And still no marshmallo for my note 4 - what are we, in the freaking stone age??? Really for 700bux they should provide resolutions

 

[Demodave]

I have an AT&T Note 4 still stuck on Lollipop of course. I have always had this problem with the random beeping of the touch tones. Sometime, I will go a few weeks with no issues, then it will happen all the time. No idea what could be causing it. It even happens when talking on bluetooth. Maybe when AT&T finally releases MM, the problem will finally get resolved.

Due to the huge delay in getting MM, all of the AT&T bloatware, the beeping during phone calls, and a battery that can barely make it 12 hours, I am really disappointed in Samsung and AT&T. As someone else said, when you spend this kind of money on a phone, we should get the same level of service that iPhone users get.

 

[Cnmngrrl]

Have to wonder if it's not my device. My phone also seems to dial people randomly. For example I'll jump into an app and instead it will call a contact or I'll click on a specific contact and it will call another. For whatever reason the person it always calls isn't he same contact. Thought?

Posted via the Android Central App

So I'm a couple years behind, it seems... I currently have this problem with the beep and the redial. Did anyone ever get to the bottom of this? Since it seems to cross carriers, could it maybe have to do with an update /operating system? HATE the beep and the "redial" happens also after only TEXTING someone... phone then calls them!

 

[Cnmngrrl]

I have an AT&T Note 4 still stuck on Lollipop of course. I have always had this problem with the random beeping of the touch tones. Sometime, I will go a few weeks with no issues, then it will happen all the time. No idea what could be causing it. It even happens when talking on bluetooth. Maybe when AT&T finally releases MM, the problem will finally get resolved.

Due to the huge delay in getting MM, all of the AT&T bloatware, the beeping during phone calls, and a battery that can barely make it 12 hours, I am really disappointed in Samsung and AT&T. As someone else said, when you spend this kind of money on a phone, we should get the same level of service that iPhone users get.

Ah now i see im not the only one in 2016 that has this problem... only saw the posts from 2014 before... sorry, but im glad im not alone.

 

[just4me58]

This is interesting. I'll have to see if I notice it with people on other carriers. I notice it more when I'm on my landline phone (Verizon copper) and I'm talking to other AT&T customers. I rarely, if ever, notice it when I am talking to people on my AT&T cell phone.

There are a few threads on AT&T's forum about it, but none that I have seen had any conclusive information in them.

This sounds conspiracy theory crazy but I was told someone's listening in on conversations. It's happening with all carriers and with landlines, too. I know, it's crazy.

 

[KiriD]

Hey guys,

I recently ported my number with ATT from Verizon and activated with the new Galaxy Note 4. I love the device however I've noticed that during phone calls I get a beeping noise as if someone on the other line pressed a keypad number as if they were dialing someone. The person on the other line cannot hear the beep and there doesn't seem to be a rhyme, reason or pattern to the beep. Sometimes it happens once and other times it happens 3 or 4 times in a row.
I've called tech support with ATT and they are suggesting I replace my brand new Note 4 with their crappy "Like new" warranty device. I DO NOT want to do this especially given the fact I paid over 300 bucks for a phone I've only had 5 weeks.

I did a factory reset today and I'm not going to install any third party apps for a bit and just use the phone this way and see if that has resolved the issue but I'm not optimistic. Any help or suggestions you guys could offer would be greatly appreciated.
Thanks!

I hear it too and I'm a Boost Mobile customer. Its so loud and annoying!!! Wish I knew what it was.

 

[kz121.xp]

Yup 2016 and 4 updates later - still no resolution for the random and often deafining touch tones - also no sign of marshmallow on the note 4 either...

Seems no one gives a **** at ATT or at Samsung...

 

[Derp Tastic]

Spook,

I just did the factory reset and haven't noticed it yet (knock on wood) but its way to early to tell. So you would replace the device if the factory reset doesn't solve it?

I have that same issue but it's a loud and annoying beep and only happens when I talk to my girlfriend, bit doesn't happen every time. It even has happened since I have switched phone. I have Verizon and you have at&t you said? So it's not a carrier issue or device issue, maybe a droid issue? Does yours only happened when talking to a certain person?