Random Restarts

[Dylan Gorski]

Has anybody found a solution to the random restarts? My Nexus 6 is still doing them.

Posted via the Android Central App

 

[B. Diddy]

Can you tell us what you've tried so far?

 

[diamond.g]

From what I have gathered it appears to be a kernel panic that is causing the restart. Folks have gotten around it by flashing an alternate kernel.

 

[LeoRex]

First... are you running stock? I know that on my 6, I had some reboots when I was running either the 5.0 or 5.0.1 stock ROM... I also saw some reboots on custom 5.0/5.0.1 stuff... a lot of the resets are kenel panics, but not necessarily caused by kernel issues (the Nexus 6 reboots might be have been caused by a bug in the storage system).

For what it is worth, I'm on a 5.0.2 custom ROM currently, and have yet to have an unexplained reboots... so they may have addressed the issue already.

 

[Dylan Gorski]

Can you tell us what you've tried so far?

The only thing I've done so far is cleared the caches of all the apps and restarted it.

Posted via the Android Central App

 

[Dylan Gorski]

First... are you running stock? I know that on my 6, I had some reboots when I was running either the 5.0 or 5.0.1 stock ROM... I also saw some reboots on custom 5.0/5.0.1 stuff... a lot of the resets are kenel panics, but not necessarily caused by kernel issues (the Nexus 6 reboots might be have been caused by a bug in the storage system).

For what it is worth, I'm on a 5.0.2 custom ROM currently, and have yet to have an unexplained reboots... so they may have addressed the issue already.

I am running stock android. Its running 5.0.1. If it is a kernel issue, can it be fixed by an update? When I called Google they didn't say anything about knowing of the issue. The guy I spoke to acted as if I was the only person who had the problem and suggested that it was probably a hardware problem which I don't believe because of exactly what you just said.

Posted via the Android Central App

 

[B. Diddy]

It's always worth clearing the system cache: https://motorola-global-portal.cust...prod_answer_detail/a_id/102414/p/30,6720,9293

Posted via Android Central App

 

[LeoRex]

I am running stock android. Its running 5.0.1. If it is a kernel issue, can it be fixed by an update? When I called Google they didn't say anything about knowing of the issue.

Oh, companies say that ALLLL the time.... "Not aware of your particular issue" blah blah...

Unless there is something physically wrong with the hardware on these phones, then yes, I am sure that it can be fixed. Keep in mind that not only is the Nexus 6 a whole new phone, its also carrying with it the most significant software update for Android in quite a long time... lots of plates to keep spinning. They have the memory leak issue fixed from the looks of it, and I am guessing that this storage thing might actually already be addressed as well.

Its just a matter of getting it pushed downstream to everyone.

 

[Bobby Combs]

I did a factory reset and that fixed my issue.

 

[Will8475]

I stopped getting the random reboots maybe a week ago. I thought it was just isolated to the N6 but my N9 was getting them to. I did a factory reset on both.

Posted via the Android Central App

 

[Aquila]

Thread has been cleaned. Please keep discussion civil and on topic. Thanks.

 

[Funkpod]

I have these, and notice my phone has restarted because my watch setting connect to it. What should I try, clearing the caches?

 

[Funkpod]

I stopped getting the random reboots maybe a week ago. I thought it was just isolated to the N6 but my N9 was getting them to. I did a factory reset on both.

Posted via the Android Central App

So the factory reset helped, then? Have you gotten any random restarts? I get it once a day, unfortunately.