Random volume changes while playing a song on Note 10 plus

[Moon_Princess]

So when my music is playing the volume randomly changes in random area of the song. I dont have smart volume on.

 

[B. Diddy]

Does this correspond to app notifications?

 

[Moon_Princess]

Does this correspond to app notifications?

No just when playing songs

 

[B. Diddy]

Right, but what I mean is that if an app notification comes in while playing a song, the volume might temporarily drop. The next time the volume changes, check your notification panel to see if any new notifications have come in.

 

[Moon_Princess]

Right, but what I mean is that if an app notification comes in while playing a song, the volume might temporarily drop. The next time the volume changes, check your notification panel to see if any new notifications have come in.

Nothing came in I had tried it on plane modr

 

[B. Diddy]

Does the volume always go back to how it was before on its own, or do you have to readjust it yourself? Does this only happen with headphones plugged in?

 

[Moon_Princess]

Does the volume always go back to how it was before on its own, or do you have to readjust it yourself? Does this only happen with headphones plugged in?

No I have to readjust it. It's only happening on speaker so far.. this could happen when track just changed 5 sec after the song played or randomly in the middle of the song

 

[vimagreg]

Same happened to me when pairing my Note 10+ with Chromecast. Randomly during the streaming the sound just lower itself, without any kind of input...

 

[B. Diddy]

Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-40622

 

[Moon_Princess]

U cant even use the music app in the safe mode

 

[B. Diddy]

Which music app? It sounds like you're using a 3rd party one. What music player app came installed with the phone?

 

[Moon_Princess]

Samsung music thsys the only one I have that came with then pre loaded apps

 

[B. Diddy]

Hmm, that's odd -- a preinstalled app ought to work. The phone didn't come with Google Play Music either?

 

[sweetypie31]

I have this issue.my volume change happens when I go into game apps while playing music ( I use power amp). I initially thought it was only this particular pair of headphones that it did it with, but I checked all 4 of the bt headphones I have again and they all do the same. It's doesn't happen with any other apps open. Just games.

 

[sweetypie31]

My issue doesn't seem to occur when I use the Samsung app or the Google music app. Of course those two would work fine when I hate using these apps. they mess up my album art. One's search function sucks and the other I just don't like how it looks and the transition between songs is slow .Lol