How long will it take to service my phone?
Motorola Service options differ by product and availability, but our goal is the same- to get a working phone in your hands, with as little down time as possible!
For most phones, we have an Advance Replacement program in which we provide a ‘like new’ device within 48 hours of a Repair Request.
Additional service options may require different time-frames and will be provided at the time of the Repair Request.
What service options are available for my phone?
For most phones, Motorola offers an Advance Replacement program. This program will provide a ‘like new’replacement device within 48 business hours of a Repair Request. There is no fee for this program for an in-warranty device. Cost may be incurred for out of warranty, or devices that display liquid or physical damage. This program requires you return your defective device to Motorola within 5 days of receiving your replacement device. Return shipping cost will be covered.
In cases where the Advance Replacement option may not be available, due to the age of the phone or part availability, the service time may be slightly longer. The good news is that these cases are handled by our Repair Specialists. Once you submit a Repair Request, they will be in touch with you to discuss available options and time-frames.
Facebook
Twitter
Instagram