Re-start

[Capt19]

Every once in a while I'll swipe my lock screen and get to the main screen, my device will freeze up, then shut down and restart. Anybody know why?

 

[Rukbat]

Not without opening it up on a bench, reproducing the problem and checking things out. It's still under warranty. Instead of wasting time trying to reproduce an intermittent problem, back everything up (apps, data, texts, music - anything you haven't already backed up - which you should be doing at least once a week) and bring it in for replacement.