I ordered one for my Dad, since it seems print publications are moving to digital viewing more and more. The one we got was flawless, and his buttons are better than mine. From day one, my power and volume buttons have been flush with the casing, making them hard to feel. His stick past the casing just enough to make it easier to use, and have a more solid feel to them as well. I would've given him mine, but mine is a 32GB and the ones from Groupon were 16GB, so not an option for me. But all in all, I'm pleased with the purchase.