Recent apps and clear screen buttons not responding

[Android Central Question]

My round and square buttons on my Nokia 3 do not respond. The phone vibrates, but nothing else happens. I have to use the triangle (back) button to go back to the home screen. I cannot tell whether all the apps are still running in the background.

 

[methodman89]

Have you cleared the cache partition and rebooted yet? What have you done if anything? Your phone has 2gigs of ram and 16 of memory. Have you recently added apps?

 

[B. Diddy]

Welcome to Android Central! I believe the Nokia 3 has the A/B partition setup for seamless updates, so it doesn't have a cache partition to wipe, unfortunately. I'd see if the problem persists in Safe Mode: https://www.hardreset.info/devices/nokia/nokia-3-ta-1032/safe-mode/