Recent calls don't show phone numbers

[tonestert]

For some reason most of my recent calls show the caller location and not the phone number. How can I fix this to show the phone number instead of the location? Maybe it's an AT&T thing? I didn't have this issue with Verizon.

 

[Venom0642]

For some reason most of my recent calls show the caller location and not the phone number. How can I fix this to show the phone number instead of the location? Maybe it's an AT&T thing? I didn't have this issue with Verizon.

View attachment 330301

That's the way it is if you tap on one of the recent calls it will give you a pop-up and you will see the phone number.

 

[tonestert]

That's the way it is if you tap on one of the recent calls it will give you a pop-up and you will see the phone number.

If I tap on a call it still doesn't show the number until I press the information button. I'd really prefer to just see the number not the location. Maybe this is a Android 11 setting? When I scroll back through my recents the phone numbers show up not the location. Some have the number then the state under the number but none have just the location.

 

[mustang7757]

Try clearing data and force stop.the phone app see if it goes back to normal

 

[tonestert]

Thanks for the suggestion but unfortunately that didn't work
I do use wifi-calling because of a weak signal at my house but I don't think the issue?

 

[mustang7757]

Thanks for the suggestion but unfortunately that didn't work
I do use wifi-calling because of a weak signal at my house but I don't think the issue?

Hmm ..try without it see what happens

 

[drewood31601]

For some reason most of my recent calls show the caller location and not the phone number. How can I fix this to show the phone number instead of the location? Maybe it's an AT&T thing? I didn't have this issue with Verizon.

View attachment 330301

I do believe that is just how it is on One UI 3.0. It's the same on my phone when the number isn't in my contacts . For contacts, it's just shows the contact name for me .

 

[mustang7757]

Mine on andriod 11 comes with name

 

[tonestert]

I do believe that is just how it is on One UI 3.0. It's the same on my phone when the number isn't in my contacts . For contacts, it's just shows the contact name for me .

Well that sucks, they should at least give you the option to change that. I'd much rather see the number than just a location.

 

[mustang7757]

Make sure also in phone app settings , show caller information enable the toggle

 

[tonestert]

Make sure also in phone app settings , show caller information enable the toggleView attachment 330349

Thanks mustang7757 that didn't work, I tried it on and off. The numbers showed up for a second when I turned it off then it went back to location.

 

[mustang7757]

Thanks mustang7757 that didn't work, I tried it on and off. The numbers showed up for a second when I turned it off then it went back to location.

Hmm maybe a bug and see next update fixes it

 

[tonestert]

I just forced stopped the phone app and cleared the data and cache and now it's displaying numbers. I tried that before and it didn't work but it decided to work this time.
I spoke too soon, after I selected one of the calls and clicked on information it switched back to just displaying the call location.

I may factory reset my phone, when I got 3.0 I upgraded but it's better to reset the phone after a major update.

 

[tube517]

Try resyncing your contacts and see if that works.

 

[mustang7757]

I just forced stopped the phone app and cleared the data and cache and now it's displaying numbers. I tried that before and it didn't work but it decided to work this time.
I spoke too soon, after I selected one of the calls and clicked on information it switched back to just displaying the call location.

I may factory reset my phone, when I got 3.0 I upgraded but it's better to reset the phone after a major update.

Might have to factory reset , but also check all permissions enable for phone app?

 

[Emperor]

Interesting... mine shows name and numbers. I'm using an unlocked version purchased from Samsung on ATT.

 

[tonestert]

Well my Gmail started acting up too, not downloading attachments so I ended up resetting my phone and that fixed the recent call issue and my Gmail problem. It's probably a good idea to reset your phone after a major update.

 

[mustang7757]

Well my Gmail started acting up too, not downloading attachments so I ended up resetting my phone and that fixed the recent call issue and my Gmail problem. It's probably a good idea to reset your phone after a major update.

Yeah sometimes you have to