[Redmi Note 3 Pro] Unable to open messages

[Patricia Mc Caffrey]

Just bought a new phone called Redmi 3 note pro. I am unable to open the message folder. What should I do. I am thinking of sending the phone back. Pat

 

[B. Diddy]

Welcome to Android Central! What do you mean by the message folder? Are you trying to see your text messages? Are you able to open the Messaging app itself?

 

[Patricia Mc Caffrey]

I am sorry I was not very clear. When I want to send a text message I can 't open the folder. The icon for text messages. It opens and closes straight away. At present I must go into contacts first to send a text message. Gb P

 

[B. Diddy]

Try going to Settings>Apps, select the Messaging app, then Clear Cache. If this doesn't help, then see if the problem occur in Safe Mode as well, which temporarily disables all 3rd party apps that you installed. How to turn on safe mode on Xiaomi Redmi Note 3

 

[Manju bajpai]

There is no message app in my redmi note 3.how can i get my general messages

Just bought a new phone called Redmi 3 note pro. I am unable to open the message folder. What should I do. I am thinking of sending the phone back. Pat

 

[Manju bajpai]

Re: There is no message app in my redmi note 3.how can i get my general messages

Please tell me how do i send and receive my general messages as there is no folder or app of message which remains in all phones