regarding unlocking phone using face recognition

[Michael Lento]

My question is this, I've recently turned on the Android face recognition setting on my phone, the smart lock setting is on and I passed the face recognition part of it, but when I get to the locked screen my phone does not unlock, I can only unlock it by way of the pattern or password method, I was wondering if I'm doing something ,like I said I have two security methods in place, the(pattern and password) method but it won't unlock the phone
using my face,any suggestions would be cool, thanks

Posted via the Android Central App

 

[itguyjax8430]

My question is this, I've recently turned on the Android face recognition setting on my phone, the smart lock setting is on and I passed the face recognition part of it, but when I get to the locked screen my phone does not unlock, I can only unlock it by way of the pattern or password method, I was wondering if I'm doing something ,like I said I have two security methods in place, the(pattern and password) method but it won't unlock the phone
using my face,any suggestions would be cool, thanks

Posted via the Android Central App

Welcome to Android Central!

Did you make sure to change your lock screen security to face unlock?

 

[Michael Lento]

It on

Posted via the Android Central App