Removing Duo account on G7 Power, but still keeps re-appearing

[lgbalfa]

Every few days, even though I delete / remove "Duo" from my accounts on this phone, it keeps re-appearing.

I don't want it on my phone and it is very annoying that it keeps coming back.

How do I get rid of it completely?

Thanks

 

[B. Diddy]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Was Duo preinstalled on the phone? If so, can you Disable it in Settings>Apps​?

 

[lgbalfa]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Yes - preinstalled.

Every time I go to "remove account" it always comes back.

It is even listed in "Disabled apps" but keeps coming back.

 

[B. Diddy]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

If you don't use Duo at all, have you tried deleting your Duo account (in the Duo app's settings)?

 

[mustang7757]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

What is weird is that I never even had a Duo account set-up so what I just did was set one up and then I just deleted it.

As you can see from my previous post, I disabled it but it still keeps coming back.

View attachment 304524

I would recommend you block your number and repost the screenshot

 

[lgbalfa]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

How do you block your number?

 

[mustang7757]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

How do you block your number?

Erase your current picture and edit it through your gallery by blacking it out with editing tools there

 

[Laura Knotek]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

How do you block your number?

Erase your current picture and edit it through your gallery by blacking it out with editing tools there

I've edited the screenshot to remove the personal information.

 

[mustang7757]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

I've edited the screenshot to remove the personal information.

Thank you

 

[Laura Knotek]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Thank you

You're welcome. Thanks for noticing that.

 

[lgbalfa]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Sorry if this seems like a simple question but where do you remove your current picture from?

 

[B. Diddy]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

I've edited the screenshot to remove the personal information.

I still see the phone number.

 

[mustang7757]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Sorry if this seems like a simple question but where do you remove your current picture from?

Which are you using forum app or AC app?

 

[mustang7757]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Yeah there's one more

I still see the phone number.

 

[lgbalfa]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Which are you using forum app or AC app?

What do you mean?

You said I should remove the photo?

I thought you meant on my phone?

 

[mustang7757]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

What do you mean?

You said I should remove the photo?

I thought you meant on my phone?

Here in the forums I meant

 

[lgbalfa]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

OK, which photo am I removing and how will that fix the issue of DUO always reappearing?

 

[mustang7757]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

OK, which photo am I removing and how will that fix the issue of DUO always reappearing?

It's to remove your phone number ,not fix Google duo.

 

[lgbalfa]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

OK, I deleted the message showing the phone #.

Hoping someone has a fix regarding DUO.

 

[mustang7757]

Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

OK, I deleted the message showing the phone #.

Hoping someone has a fix regarding DUO.

Ok cool
I'm going check my Google phone , see if j can see anything there as it close to your Moto phone