Restarted phone and shortcuts disappeared.

[donebrasko]

I restarted my phone today and all my shortcuts vanished. Did this happen to anyone else? Is there a way to get them back?

 

[mustang7757]

Which shortcuts?

 

[donebrasko]

All of my chrome shortcuts. I'm using the stock launcher

 

[mustang7757]

I've heard this happening in past with no good solution, I'm not sure why it happens, did u recently have chrome or web view app update?

 

[mustang7757]

Is your device storage close to full ?

 

[mustang7757]

Also in device care these 2 are not toggle on

 

[donebrasko]

I've heard this happening in past with no good solution, I'm not sure why it happens, did u recently have chrome or web view app update?

Not that I know of

 

[donebrasko]

Also in device care these 2 are not toggle onView attachment 344427

Those are off

 

[mustang7757]

I think it's still a bug Google hasn't addressed

 

[mustang7757]

What I gathered no factory reset will fix this issue not even different launcher , they suggest you book mark as a workaround which looks a pain on mobile and another suggestion is go to settings >apps>upper right corner tap and reset app preference but don't know if it works or not .

 

[donebrasko]

Thanks

 

[donebrasko]

I wonder how often the launcher backs up my data....I should have tried to restore my launcher under Samsung cloud

 

[donebrasko]

I wish I had thought about it last night. It backed up about 7 hours ago

 

[mustang7757]

I wish I had thought about it last night. It backed up about 7 hours agoView attachment 344440

I dont think shortcuts get backed up

 

[donebrasko]

I dont think shortcuts get backed up

I assumed they did

 

[mustang7757]

I assumed they did

U can try but I don't think web short cuts will

 

[donebrasko]

I am going to get the fold 4 no question. I need that new antennae in the new processors. It's a game changer for me

 

[donebrasko]

Wrong spot sorry

 

[mustang7757]

No problem, love my fold ³

 

[donebrasko]

Phone updated and I lost all of them again.
Well not all of them. The ones from my secure folder didn't leave. They also aren't in folders, so I wonder if they will stay if I don't put them in folders?