restriction issue

[fragologist]

My music and hoopla app keeps closing unexpectedly. I keep getting this warning and have no idea how to shut off the restrictions. I keep pressing the "more" option but nothing happens.

 

[mustang7757]

Do you have data saver on or any type of power saving mode on ?

My music and hoopla app keeps closing unexpectedly. I keep getting this warning and have no idea how to shut off the restrictions. I keep pressing the "more" option but nothing happens.

 

[B. Diddy]

For those apps, see if Restrict Background Activity is turned on: www.samsung.com/hk_en/support/mobile-devices/how-do-i-restrict-background-data/

 

[fragologist]

No I do not.

 

[B. Diddy]

Ok, how about this https://www.techrepublic.com/article/how-to-limit-app-background-activity-in-android-oreo/

 

[mustang7757]

No I do not.

Long press that app tap info , check data and battery menu see if any restrictions on there?

 

[fragologist]

Long press that app tap info , check data and battery menu see if any restrictions on there?

That fixed it... thanks!

 

[mustang7757]

That fixed it... thanks!

Your welcome!