so ive had my TB since day one no problems, rooted been on bunch roms. Randomly, a very thin section of my screen, stopped responding to touch. It's only the right side and about the width of the status bar. Def not ROM as I flashed others and a quick google search shows this happened to a lot of people so I'm going to try to get VZW to replace even if out of warranty.
Question is, I dropped phone a while back and a have a crack on the casing (NOT the screen). It definitely did not cause the touch issues because it happened probably like 8 months ago and I've had no problems till today.
Will they try charging me full price because of the crack? I'm assuming if they try I can just pay the 100 deductible with my insurance instead?
Should I be upfront when calling VZW and tell about the crack?
Question is, I dropped phone a while back and a have a crack on the casing (NOT the screen). It definitely did not cause the touch issues because it happened probably like 8 months ago and I've had no problems till today.
Will they try charging me full price because of the crack? I'm assuming if they try I can just pay the 100 deductible with my insurance instead?
Should I be upfront when calling VZW and tell about the crack?