Ring Central issues

[Lawrence Brown5]

I just traded un my Note8 for the 20 Ultra. I'm happy with the phone but notice that Ring Central (Zoom's big brother for business) freezes on me. That NEVER happened with the 8. Its a job related app so I need to figure out pretty quickly what's going on. Is there a setting adjustment that will cure this?

 

[Talderon]

Have you tried to uninstall/reinstall? Cleared the Apps Cache? Maybe try and clear the data too?

Where does it freeze? I installed it and it launches fine and I am able to sign in and the app works as intended. Granted, I have not made a call through it yet.

 

[Lawrence Brown5]

I Uninstalled and reinstalled. Its almost as if the phone can't walk and chew gum at the same time because when ever I use one of the features in the app such as meeting invite, (you can use a separate app to send a link) when I come back into the app there is a problem.

 

[Bike Mi Vie]

Probably just have to fix something in their end. Send them a message. It is a new phone.

 

[Talderon]

I Uninstalled and reinstalled. Its almost as if the phone can't walk and chew gum at the same time because when ever I use one of the features in the app such as meeting invite, (you can use a separate app to send a link) when I come back into the app there is a problem.

I used it earlier to set up a meeting and it worked fine for me. Hmmm... Odd.

Hope you get to the bottom of this. Especially since I am scared now that I might run into issues as well.