Ring

[qonic]

Keep getting a error to play video from my ring doorbell.friend don't have this problem we both didn't subscribe the plan yet any thoughts. I have s10 + and ring 2.

 

[mustang7757]

Can try clearing cache and force stop the app

 

[qonic]

This s10+ software SUCKS #1, don't get voicemail notifications I have to check it old school #2 can't watch history videos from my ring doorbell. But get this I can replay ring videos on my s8+ .stupid software

 

[methodman89]

Ring requires a subscription to see alert videos, except when live.

 

[qonic]

I can't even see live recording but on the s8+ I can without the subscription. The subscription is for to save the recordings.

 

[mustang7757]

I can't even see live recording but on the s8+ I can without the subscription. The subscription is for to save the recordings.

Hi , Have you tried my suggestion ?

 

[qonic]

Yes! with same issue thanks

 

[mustang7757]

Yes! with same issue thanks

Have you reached out to ring ?

 

[qonic]

Yes and ring can see my video's I just can't watch them just have a black screen with spinning circle then error message while trying to play video.i replied to another post on here they have same thing with his note .